All shipping within Australia is posted via Aus Post.
We will send you a tracking number with your confirmation email once your order has been shipped.
Please ensure that all your details are correct and that you have entered the correct shipping address. It is the customer’s responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, Valancia cannot offer reimbursement for this package.
Please note that once your order has left us and a tracking number has been lodged we are no longer held accountable for your parcel.
we offer both standard and express shipping. Prices and delivery estimates are calculated at checkout.
International Custom Fees
Please note that all custom fees, taxes and any other possible cost associated with your international purchase are your responsibility (customer). These possible costs are not included in the cost of your item/s or shipping fee. We suggest clarifying these with your local customs office prior to purchase.