Terms & Conditions
The Valancia Store values its customers’ privacy. Please rest assured that none of your personal information is shared with any third party unless we are required to do so by law or with your consent.
The main purpose why The Valancia Store collects, uses and stores your personal information is so that we can provide you with your purchased goods and services. We may also collect your personal information to enable us to communicate with you and/or to notify you about new products and services, discounts and promotions.
If you wish to stop receiving communication from us, please advise us by contacting us at Getintouch@valancia.com.au
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application, however The Valancia Store retains all rights to this information. Your data is not used, it is merely stored by Shopify on our behalf, through their secure server behind a firewall.
We use Stripe Payment Gateway to process all payments.
Security is one of the biggest considerations at Stripe. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.).
The Valancia Store cannot view and does not store any of your credit card details, so rest assured your credit card details are secure and private. For more information regarding Swipe's security and privacy policies, please visit www.stripe.com
Google Analytics and Cookies
We use Google Analytics and cookies in order to enhance the experience for our customers.